Refund and Exchange
For account related issues refer to the below questions to get the complete information and if you're still unable to access your account? Click on the Contact Us option to talk to our customer care.
Can I return a saree for a refund?
Yes! You can request a refund within 7 days of receiving your saree. The saree must be unused, unwashed, and in its original condition with all tags and packaging intact.
How do I request a refund?
To start a refund, email us at support@indoniq.com or call 9104022841 within 7 days of receiving your order. Please provide your order number and explain the issue. Our team will review your request and guide you on the next steps.
Is the delivery fee refundable?
No, the delivery fee is non-refundable. If you return a saree, only the product cost will be refunded.
Are all sarees eligible for a refund?
No. Custom-made sarees and sarees bought during sales or promotions cannot be refunded.
When will I receive my refund?
Once we receive and inspect your returned saree, we will process your refund within 7 business days. The refund will be sent to your original payment method.