Last updated: 1st Dec. 2025

Thank you for shopping with us. We aim to provide clear and accurate shipping information to ensure a trustworthy shopping experience.

1. Order Processing Time

• We offer same-day dispatch for all orders placed before 11:59 PM.
• Orders placed after 11:59 PM will be dispatched on the next business day.
• Orders are processed 7 days a week, excluding major national holidays.

2. Delivery Timelines

We provide Free Delivery PAN India.

Estimated delivery times after dispatch:

• Metro Cities: 2–4 business days
• Tier 2 & Tier 3 Cities: 4–7 business days
• Remote / Difficult-to-Reach Areas: 7–10 business days

General Delivery Window: 3–7 days for most locations.

Please note: Delivery timelines may vary based on courier operations, unforeseen delays, weather conditions, or regional restrictions.

3. Shipment Tracking

• Once your order is dispatched, your tracking number will be sent to you via:
  • Email: support@indoniq.com, and
  • WhatsApp: +919898557947
• You can track your shipment using the provided tracking link at any time.

4. Shipping Charges

• We offer 100% Free Shipping across India.
• There are No hidden charges or additional delivery fees at checkout.

5. Incorrect Addresses or Delivery Issues

Please ensure that the shipping address provided is accurate.
Orders returned due to incomplete/incorrect addresses may require reshipping, and additional charges may apply.

6. Courier Partners

We ship using trusted national courier partners to ensure reliable and on-time delivery.

7. Contact Information

If you have any questions regarding your order or delivery:

• Email: support@indoniq.com
• Phone/WhatsApp: +919898557947
• Business Address: Second Floor, Krishna Arcade Ghasiram Ni Pole, 184, 184/1, Sarangpur, Ahmedabad, Gujarat 380002

Our support team responds within 24–48 hours.

8. Policy Updates

We may update this Shipping Policy periodically. The latest version will always be available on this page.